February 18, 2019 By yclmanager5 Leave a Comment

Don’t Get Scammed!

I had another client get scammed last week by the “Microsoft noticed that your computer has a virus and we want to help” message that commandeers your computer.

MICROSOFT NEVER EVER CONTACTS YOU ABOUT A VIRUS OR PROBLEM
WITH YOUR COMPUTER! NEVER.

Do not call the number given in the message! Do not let unknown persons remotely access your computer. Do not give unknown persons your credit card info.

If you are ever in doubt, call me or text me at 480-433-9995 for help.

Or take these steps to get out of the lock.

Try to close your browser completely.

If that doesn’t work, hit Ctrl+Alt+Del to open your Task Manager and force the browser to close.
If that doesn’t work, power off the computer. Hold the power button down several seconds until it forces a shut down.

Unplug your modem. Then restart the computer. If the message shows up again, try to close it again. There is no Internet connection so it can’t do any harm at this point.

Shut down the computer again. Re-plug the modem. Turn on the computer. Open your browser.
If you see the message again, call one of my hardware referrals. Let them clean up the problem.
If you don’t see the message, say a gratitude prayer!

Building Bridges Business Solutions
602-604-5000
Les Ticey

Expert IT Support
480-217-3721
James Casteneda

October 7, 2018 By yclmanager5 Leave a Comment

Comparison Shopping

It’s always a good idea to comparison shop – even for computer skills training.

YCL recently offered a hands-on 2 hour training on how to make videos for $55 per person.

Lynda.com is $30 a month for unlimited high-quality video tutorials.

Training For You does 1 or 2 day classes in person at their location. Here is a screenshot for a Word class at $132 per person.

Each type of learning situation has a benefit.

Hands-on helps overcome technology fear and jump starts your learning and use of the new technology.

Lynda’s videos break huge topics – Outlook 2016 – into small segments to watch as needed.

A Training For You type class is a great way to be introduced to a new software. The Word class would give you an overview of the features and capabilities.

July 24, 2017 By yclmanager5 Leave a Comment

Cursors in Excel

Have you ever wondered what all the different cursors do in Excel? Here is a short video to show what they all do and where to place your cursor to achieve your desired task.

July 10, 2017 By yclmanager5 Leave a Comment

Microsoft Office 365

Have you ever considered switching over and using Office 365? This video gives an overview and examples of how Office 365 could benefit you.

July 3, 2017 By yclmanager5 Leave a Comment

Back Up Your Emails!

You make sure and back everything else on your computer but have you ever backed up your email? If you are using Microsoft Outlook it is really pretty simple and can save you a ton of hassle if anything should happen to you Outlook. Watch this video to learn how.

June 26, 2017 By yclmanager5 Leave a Comment

Organize Incoming Messages by Color in Outlook

Here is a different way to organize your emails in Outlook. You can have the color of your incoming messages from a designated contact automatically set to a color of your choice. Here is how you can set it up.

Click on the View tab
On the far left in the Current View group click View Settings
In the pop up window click Conditional Formatting
In the next window click Add, now once you have highlighted the new rule (which is labeled Untitled) you can rename it by clicking on it, now click Condition.
Now click the From button and you can choose a contact or multiple contacts from your address book, and then click OK.
Lastly click the Font button and change the color and/or font for this rule.

So now when looking at your inbox, you can easily find messages you are looking for just by seeing what color it is.

May 15, 2017 By yclmanager5 1 Comment

Convert your PowerPoint Presentation to a Video

Many times we have these great power point presentations that can easily be used to promote your product and/or business, but are limited to showing these presentations in locations where PowerPoint is available. Here is a tip to show you how to save your presentation as a video, so you can show your presentation anywhere you can play a video. Simply open your presentation and click on the File tab, and then select Save and Send. Lastly, in the left hand column, select Create a Video and then select the specific options that you would like your video to have, click the Create Video button, and you can now save your newly created video.

May 8, 2017 By yclmanager5 Leave a Comment

Add a Signature to Your Outlook Email

Watch this video to see how you can easily add a signature to your Outlook emails.

May 1, 2017 By yclmanager5 Leave a Comment

Shortcut to Time/Date Stamp in Microsoft Excel

Here is a quick short cut you can use to add a time and or date stamp into a cell in Excel. For a Date Stamp, first select your cell and then press CTRL+; (Control Key and the Semi Colon key). For the Time Stamp, once again select your cell and then press CTRL+ SHIFT+: (Control Key, Shift Key, and the Colon Key).

Your Computer Lady