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You are here: Home / Archives for yclmanager5

October 6, 2026 By yclmanager5

Getting Your Customers Back: 10 Examples of Effective Re-Engagement Emails

“I’ve been breathing life into email campaigns since 2007 when the iPhone was the newest thing on the block. Even though the learning resources for email marketers have evolved since then, I still have countless re-engagement email examples in my inbox which don’t prompt me to, well, re-engage.”

Click here to continue reading.

 

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Filed Under: Email Marketing

October 3, 2026 By yclmanager5 1 Comment

Password Protection

Confession is good for the soul, they say. So here goes…

Not long ago, I tried to log onto my 2 laptops and kept getting the “Invalid password” message. I type that password twice every morning. Pre-coffee! Of course, I knew what it was. I tried rebooting. I tried CAPS ON and caps off. I called my IT support who was going to come with his reset software.

I finally quieted down enough to try the password on auto-pilot as I usually do. Oh… yeah… there are 2 more digits to it.

Later in the week, my sister wiped her iPhone clean because she got confused about her phone password.  She never turns off the phone therefore she never uses that password.

I use a password protector software but I had left my Windows password out of it. My sister uses a password storage software but it doesn’t have online access, only phone access.

Confession over. Let’s talk about how you can prevent either of these scenarios happening to you.

You ABSOLUTELY can not use the same password for multiple accounts!  This is a serious problem. Please!  It’s worth the effort to make your data safer. A data breach at Dropbox was just to gather emails and passwords, not for info in stored files. The hackers take the passwords, try them at banks, PayPal, Google, etc. to get access to your accounts.
 
Option 1 – I strongly recommend this!
 
Use LastPass.com to record and input passwords. Last Pass will create complicated passwords for you or you can make up your own. (See Option 2!)  LastPass will fill in the user name and password for you on website logins. You can see the list from your computer, your tablet, your phone. You can access it online. You can store other info like social security numbers, spouse’s auto license plate number. I will help you set it up if you need some assistance.  Basic service is free. Premium is only $30 a year. Using LastPass on your tablet or phone does make it easier to access sites from those small screens. And if the phone is locked up, you can access the password list from your computer.
 
Could online storage be hacked?  Yes.  A meteor could fall from the sky and land on your head. You could win the lottery.  Similar odds so don’t use this excuse.
 
Option 2
 
Create a series / pattern you can remember but changes with each account.  Should be at least 10 characters including a capital letter, a number and a special character.
 
Example:  Series is 125chAracters3434$%  (3rd character is always capitalized)
 
Then for your Google account the password is   12goOgl3434$%
        for Southwest Airlines the password is        12soUth3434$%
        for Yelp the password is                                  12yeLp3434$%
 
You can remember the series. Each password is different so that if a hacker gets the Google password they can’t access Yelp.
 
You could have a series for bank and financial accounts. Another for business accounts. Another for personal accounts.  Or you can use one series for everything.
 
This is IMPORTANT! Call me if you have questions or need help getting set up.
 

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Filed Under: Technology

October 2, 2026 By yclmanager5 Leave a Comment

The Secret Reason People Aren’t Liking Your Facebook Page

Please read this article by Blaise Lucey with Constant Contact.  It will help you in putting together future social campaigns. This is an older article but the concepts are totally up to date.

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Filed Under: Social Media, Social Media - Facebook

October 2, 2026 By yclmanager5

6 Customer service email templates that provide support

In an age where customer comments, reviews, and ratings can easily bring down businesses, excellent customer service is critical for any business looking to succeed. Providing excellent customer support will enhance the company’s reputation and build brand loyalty.

One of the most efficient channels for customer support is email. However, crafting a well-written and professional email response can be challenging, especially when dealing with various customer inquiries. 

See the templates from Get Response.

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Filed Under: Email Marketing

September 29, 2026 By yclmanager5

Real Email Personalization: How to Find Better Data

“Yes, email personalization like this is simple and easy to do if you have the right ESP. It’s become a popular tactic because we know email marketing personalization is good for business. 71% of consumers expect companies to deliver personalized experiences, according to McKinsey.”

Click here to continue reading. 

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Filed Under: Email Marketing

September 28, 2026 By yclmanager5 Leave a Comment

Prevent Eye Strain While Working

hands-typing-5There are some simple tips to help prevent eye strain while you’re at your computer.

  • Change the brightness of your monitor screen to match the light level of your room. EX: If you’re working with the lights off in the office, dim the screen. Or the reverse, brighten the screen when the sun is shining in the windows and adding to the florescent lighting.
  • Adjust the monitor and/or your chair until your eye level aligns with the top of the monitor. We naturally look downward by about 10-15 degrees. Next best option: Align so you are looking at the center of your monitor. Do NOT look up at your monitor! That’s bad for your eyes and your neck.
  • Increase the font size of your Windows displays and of your software programs. Use at least a 12 point font. You can even use a larger font later in the day to help with eye strain.
  • Be wary of the colorful background designs offered by Windows, Firefox and other software manufacturers. Yes, they are entertaining but they are harder on your eyes than a simple design where the contrast between the background color and the font is greater.
  • Take frequent breaks. No, not to play solitaire!  Blink your eyes. Look out the window, across the room, somewhere in the distance. Do a couple of easy stretches sitting in your chair or standing at your desk. Close your eyes and take some deep breathes.

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Filed Under: Technology

September 25, 2026 By yclmanager5 Leave a Comment

Where Is My Email Stored?

Here’s the scenario. You write an email in Outlook and send it to your best friend. Your friend then opens the email in her Gmail account.

Where is the email stored?  In 4 places.

  1. Your Outlook (email management software) saves a copy in Sent Items.
  2. Your server (Cox, CenturyLink, Verizon, etc.) saves a copy in webmail Sent Items.
  3. Your friend’s server saves a copy in her webmail Inbox.
  4. Your friend’s Gmail (email management software) saves a copy in Inbox.

You can delete both of your copies if you want to. Delete from Outlook. Log into webmail and delete from webmail.

You can not delete your friend’s copies.

That’s why you always want to THINK before you hit SEND!

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Filed Under: Email Marketing, Something to Think About

September 25, 2026 By yclmanager5

9 Expert Tips to Improve Email Marketing Performance

As email geeks, we love to obsess over exciting email designs and funky new coding tricks. But the real reason we send emails? To build relationships that drive business results.

To make email marketing work as a channel, you need to perform in three main areas: Deliverability, engagement, and value.

That’s why we hosted a Litmus Talks webinar called “Embrace the Email Performance Trifecta and See Major Results.” Together, we honed in on the elements that have the most impact when it comes to reaching the inbox, encouraging consistent engagement, and sending relevant emails your subscribers actually want to read.

Read on for nine ways to improve your email performance, and catch all their insights on-demand with the full webinar.

Click here to continue reading. 

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Filed Under: Email Marketing

September 25, 2026 By yclmanager5

How Email Marketers Should Navigate the Gmail Promotions Tab Today

“Gmail is one of the most popular inbox service providers (ISP) with over 30% of email client market share. However, ever since Gmail launched its tabbed inbox in 2013, some marketers have been clamoring for their emails to be delivered to the Primary tab vs. the Promotions Tab. There’s been a lingering perception that Gmail’s Promotions Tab equals the spam folder, but that’s far from the truth.”

Click here to continue reading.

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Filed Under: Email Marketing

September 22, 2026 By yclmanager5

Word count and SEO: how long should a post or page be?

We often get the question of how long an online text should be. As this often depends on different factors, it’s difficult to give just one answer. But looking from an SEO and user-oriented perspective, there is a rule of thumb you can follow. We advise writing more than 300 words for posts or pages, while product descriptions should be over 200 words. Why? Because a higher word count helps Google understand what your text is about. It also gives you the room to give enough information on the topic being discussed, which is helpful for your site visitors. However, we don’t advise adding more content for the sake of it. Quality and readability always come first!

Click here to continue reading. 

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Filed Under: Search Engine Optimization

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