It was my first email message but the response was excellent. I received several phone calls in response including some from interested advertisers! At minimum, I got my name in front of people that I would have missed otherwise.”
Patrick L
Coffee News of Scottsdale
Pamela, just wanted to share with you that our phone is ringing off the hook and I am getting email inquiries every 5 minutes!! 2 of them were corporate and 6 brides!!! ALL in the first hour! Thank God, I am so excited. Thanks for your hard work.”
Julia A
All About Catering Co.
Customer reviews are becoming more important on social media platforms. It isn’t just Yelp for restaurants! I started my research for a new dentist at Yelp last weekend. More and more of my retail clients are telling me about business coming in after reading reviews on Facebook, Google or many of the other sites. You need to respond to good reviews and to bad ones. Don’t be afraid of bad reviews. If you have 20 5 star reviews and 1 griping curmudgeon, people are going to downplay the complainer. We all know people like that. But note in this article how few people respond to good reviews and how responding increases sales!! If you need help putting together your action plan, call Your Computer Lady.
How does your prospect or client KNOW that you are the expert they’re looking for?
#1 Reviews on your website plus social media platforms.
#2 Information on your website. Show your credentials, your education, your experience right up front on your site. Make it easy for the prospect to trust you. Use blog articles to go in depth about your topic(s). Get into the nitty gritty. Go wide on a topic to show the whole breadth of your knowledge. When the visitor finds information readily on your site, they develop trust in you.
“I want to give a testimonial to Pamela Bir. I joined her Friday Free For All yesterday and it was just her and I for 50 minutes. She pulled up my website and gave me a professional critique that I have been needing for a long time. She gave me some easy things I could do to make my site work better for my clients and I and she also discovered that I had a Request Information box that was leading to nowhere! She put her info in and sent it and I never got a notification. I realized then that I’d never got a notification in a year!! So who knows how many people wanted to subscribe to my specials and I never responded to them. I am happy to say that I got that all figured out and now I do get the notifications. Thank you so much Pamela for helping me. You are a smart lady who knows her stuff!! ?”
Rachel Hardy Cunningham