One of the worst things to hear from a client is “Oh, I didn’t know you did that!” So use your Marketing Calendar to ensure that you are covering all services/products on a regular basis. Keep those services “top of mind” for your clients. It’s easier and more profitable to expand a current client than to go out and get a new client.
Announcement emails are an overlooked opportunity. They build excitement about your event, your new product, your new personnel. This article talks about the best way to write announcements. Like all of our marketing efforts, we need to make the announcement from our clients point of view, not our own. Why should they be excited with us? Click here to read the full article.
Woo hoo!!! Did you see the new Schedule Send option Gmail added!! I’m so happy!! You can now schedule your emails to go out at a specific date/time. Working at 2 am? Schedule emails to go out at 8 am. Working on Saturday afternoon? Schedule emails to go out Monday morning. You need to have boundaries for your work day. If you CHOOSE to make an exception, don’t train your recipients to expect it. It’s better if they don’t know you’re working on Saturday. Then they won’t expect you to work on Saturday. Stay in charge of your life by using technology wisely.
I want you to be a bit intimidated by this article. Why? Too many times we think of social media as making a post. And yes, make it on Facebook, Instagram, Twitter, LinkedIn,… But there is more to social media than just making a post – IF – you want it to be a major part of your marketing campaign. There is a difference in having a “social presence” and really marketing via social media. This article is specifically about how to use Instagram but the concepts are the same for any social media. If you want impact, you have to customize to the specific platform. And you have to customize to the platform’s audience. So look at your marketing plan. Do you need a presence? Do you need real social activity? Then we can plan appropriately. Click here to read the article.
Customer reviews are becoming more important on social media platforms. It isn’t just Yelp for restaurants! I started my research for a new dentist at Yelp last weekend. More and more of my retail clients are telling me about business coming in after reading reviews on Facebook, Google or many of the other sites. You need to respond to good reviews and to bad ones. Don’t be afraid of bad reviews. If you have 20 5 star reviews and 1 griping curmudgeon, people are going to downplay the complainer. We all know people like that. But note in this article how few people respond to good reviews and how responding increases sales!! If you need help putting together your action plan, call Your Computer Lady.
Email Automation is a great tool! You can set up a series of emails to introduce all of your services to a new prospect. You can provide follow up details to new clients to help them use your services better. Gently draw someone into your community! And it’s automated! You create the messages. You set the timing for the emails. Then you only have to add the new email to the list and there go your emails!! Time after time. Client after client. Contact YCL today to set up your automations.
A new emphasis from Facebook is Groups. They want us to form “meaningful” groups to communicate with. Posts from Groups will have higher priority in News Feed. Groups can be connected to your Business Pages. If you don’t have a group, set one up today!
I just received this email from Social Media Examiner. They are one of the experts I follow regularly to stay informed on all things social media. Michael’s article is quite serious and is a wake up call. Yes, it is also a sales opportunity. However, Social Media Examiner has always educated first then made sales so I trust his opinions. Read on… And get prepared to change your game.
It’s Mike Stelzner (founder of Social Media Examiner) coming to you with some commentary and direction.
I took detailed notes of Mark Zuckerberg’s opening keynote at the F8 conference. It’s what he DIDN’T say that’s troubling.
Mark didn’t say a thing about Pages. There was no mention of live video, and no mention of the Watch platform.
But there was a lot of talk about private messages, participation in small groups, and creating Stories as the fastest growing opportunities.
Facebook also profiled a new look, it’s biggest change in five years.
“Reduced permanence,” is also a phrase Mark used over the last few weeks. It means disappearing content.
If Facebook is fully focused on groups and content that’s here today and gone tomorrow, this means most marketers will need to rethink their strategies.
Picture a day where content is only discovered within groups and cannot be shared outside of them.
Think of a day where you must make disappearing visual content—every day—to stay in front of your audience.
This is not an unreal possibility. You need a plan.
Last week at Facebook’s developer conference, they officially announced a re-design of the desktop and mobile user interface. Goals: more emphasis on stories, groups, events. Mobile roll-out started last week. Desktop roll-out will start any day. The News Feed has been moved and “demoted” in priority. What does this mean for Business Pages? Less visibility if you aren’t paying to play.