JotForm is an established company that lets you create forms to use on websites. Your Computer Lady has used them several times. They have a new program that lets your form become a PDF immediately. So instead of getting an email with an unfamiliar looking line of fields, you receive a PDF with graphics, field titles, electronic signatures, etc. The PDF is ready for distribution to your peers or even to clients! Much more user-friendly!! Click here to check it out!
I had another client get scammed last week by the “Microsoft noticed that your computer has a virus and we want to help” message that commandeers your computer.
MICROSOFT NEVER EVER CONTACTS YOU ABOUT A VIRUS OR PROBLEM
WITH YOUR COMPUTER! NEVER.
Do not call the number given in the message! Do not let unknown persons remotely access your computer. Do not give unknown persons your credit card info.
If you are ever in doubt, call me or text me at 480-433-9995 for help.
Or take these steps to get out of the lock.
Try to close your browser completely.
If that doesn’t work, hit Ctrl+Alt+Del to open your Task Manager and force the browser to close.
If that doesn’t work, power off the computer. Hold the power button down several seconds until it forces a shut down.
Unplug your modem. Then restart the computer. If the message shows up again, try to close it again. There is no Internet connection so it can’t do any harm at this point.
Shut down the computer again. Re-plug the modem. Turn on the computer. Open your browser.
If you see the message again, call one of my hardware referrals. Let them clean up the problem.
If you don’t see the message, say a gratitude prayer!
Building Bridges Business Solutions
Expert IT Support
Confession is good for the soul, they say. So here goes…
Last week I tried to log onto my 2 laptops and kept getting the “Invalid password” message. I type that password twice every morning. Pre-coffee! Of course, I knew what it was. I tried rebooting. I tried CAPS ON and caps off. Finally I called my IT support who was going to come with his reset software.
I finally quieted down enough to try the password on auto-pilot as I usually do. Oh… yeah… there are 2 more digits to it.
Later in the week, my sister wiped her iPhone because she got confused about her phone password. She never turns off the phone therefore she never uses that password.
I use a password protector software but I had left my Windows password out of it. My sister uses a password storage software but it doesn’t have online access, only phone access.
Confession over. Let’s talk about how you can prevent either of these scenarios happening to you.
Here is a cool site with lots of answers and lots of suggestions for you on all things tech – phones, online banking, Alexa, speakers, etc. The content ranges from simple “What is a platform?” to more complex “How to buy the right laptop.”
And it’s FREE!
It’s always a good idea to comparison shop – even for computer skills training.
YCL recently offered a hands-on 2 hour training on how to make videos for $55 per person.
Lynda.com is $30 a month for unlimited high-quality video tutorials.
Training For You does 1 or 2 day classes in person at their location. Here is a screenshot for a Word class at $132 per person.
Each type of learning situation has a benefit.
Hands-on helps overcome technology fear and jump starts your learning and use of the new technology.
Lynda’s videos break huge topics – Outlook 2016 – into small segments to watch as needed.
A Training For You type class is a great way to be introduced to a new software. The Word class would give you an overview of the features and capabilities.
- Updates your WordPress software
- Updates your WordPress plug-ins (These are the apps that do things on your site like a Calendar, scheduling, etc.
- Daily backups on the GoDaddy server which are kept for 30 days.
- Monthly backups stored on Dropbox which are kept for 3 months.
Many of you use Google Maps on your website. You may receive a scary sounding email about the new Google Maps Platform and fees.
Have you ever considered switching over and using Office 365? This video gives an overview and examples of how Office 365 could benefit you.
Smartphone addiction is a real thing and while this article talks more about the younger generation, its not limited to them as I have seen some of my clients and friends with the same addiction. You know who you are! I encourage you to use this suggested method to break your addiction!
I completely believe we check email too often and put pressure on ourselves to respond instantly. What moments are we missing by putting this pressure on ourselves?
An excellent book on better email processes is “The Hamster Revolution” by Mike Song. Good, practical processes to spend less time on email and more time on the important things.
New technology confuses all of us! This is not knowledge we are born with. It doesn’t seep into our brains as we sleep. So don’t let it get the best of you. Don’t feel like you’re the only one who struggles with new technology. Keep learning! Take a class! Watch a YouTube video. And most importantly, keep laughing!