Portfolio

October 29, 2024 By yclmanager5

Got Your Back!

Over the past 28 years, Your Computer Lady has developed a system for working with clients that we call the “Got Your Back” process. Our goal has always been long term clients who come back to YCL over and over with a variety of projects. We want to reduce your frustration and headaches by stepping in to do projects so you are able to focus on what you do best – your real business. How do we do this?

One point of contact – Though YCL has a network of experts for graphic design, web site programming, database creation, etc. you only deal with one person. This allows us to learn your business. We can pick up faster on a project. We learn details, special industry terms and personal preferences.
Wide range of services – Our network gives us the means to have an amazing range of services to offer you. If we don’t do a particular job, we know who does!
Online support – Within 15 seconds, we can set up an online meeting to look right at your computer. We can teach you how to use a software feature. We can fix a problem for you.
Back ups – Your Computer Lady keeps extensive back up files. If you can’t find that brochure file from two years ago so it can be updated, we can!
Large or small projects – We don’t care if it’s a big project with lots of hours or a small question that can be handled with an online training session.

We estimate that the “Got Your Back” process can save you on average 20% over doing a project yourself. Not sure? Give Pamela a call today and discuss the project you need finished.

July 15, 2024 By Pamela Bir

Laura Hines-Jurgens training session

https://www.dropbox.com/scl/fo/4fk6qfrnu1fnq2x4xrlkw/AOds6io2Pyz7e-5yf5E7Yls?rlkey=9ft62lwmrw4t5xp1cvubg29pd&dl=0

May 21, 2024 By Pamela Bir

Email Marketing for a Technology Company

Client Name: Building Bridges Business Solutions

Client Since: 2022

Goals: Increase leads and expand services to existing clients

Challenges: Educate prospects and clients

Solutions: YCL works with owner, Les Ticey, to create monthly eNewsletters that go to a wide range of prospects and existing clients. BBBS wants to be top-of-mind for all things related to computer hardware. How do we do it?

Educational articles with information readers can use immediately.
Timely articles such as answering Back-To-School questions.
A current list of some of the items BBBS has in stock for immediate purchase.

May 21, 2024 By Pamela Bir

Special Tax Day eNews

Client Name: MCC Tax Experts LLC

Client Since: 2021

Goals: Create interesting monthly eNewsletter that clients enjoy

Challenges: Making tax work sound fun

Solutions: Look for the silver lining! YCL creates a monthly eNews for MCC. It is a completely turnkey project. YCL finds the articles. YCL creates the eNews. MCC approves. YCL schedules. YCL prepares traffic reports. We look not only for pertinent articles but information people will use and enjoy. So on April 13th this year, we ran an article about Tax Day Freebies!! Places to eat, things to do that give special Tax Day discounts.

April 21, 2024 By Pamela Bir

Another Great Year of Marketing Support for Leo Buscaglia Foundation

Client Name: Leo Buscaglia Foundation

Client Since: 2006

Goals: Promote the mission of the Foundation and the grant recipients

Challenges: Efficiently update the non-profit’s website at a manageable cost

Solutions: Every year, YCL adds a new Report To Contributors Page to the website in November which includes the letter from the President about the accomplishments and goals of the Foundation. In April, YCL creates a page for each recipient with their logo, mission statement, contact info and photos of activities funds by the Leo Buscaglia Foundation grant. We then include all the info in an eNewsletter to send to their email contacts list to celebrate the recipients.

November 21, 2023 By Pamela Bir

Email Marketing for a Real Estate Staging Company

Client Name: Amazing Staging

Client Since: 2021

Goals: Promote staging services to realtors

Challenges: Use those videos!

Solutions: YCL set up a template for Amazing Staging to allow us to showcase the wonderful videos Danielle Walls makes after she stages a property. The videos are a HUGE sales tool that encourage realtors to arrange staging for their listings.

June 1, 2023 By yclmanager5

Administrator for an International Conference

The Int’l Federation of Health Information Management Associations (IFHIMA) asked YCL to act as the administrator, program manager, and tech support for their conference in November. It was a different type of project for YCL which turned out to be a great experience!

This was IFHIMA’s first online conference for their official delegates across the world. Previously all conferences had been done with in-person meetings which is difficult for an international group, especially in the midst of the COVID-19 pandemic. They wanted to try the online meeting to meet their constitutional requirements for governance and develop options for online or hybrid meetings in the future.

Your Computer Lady was responsible for:

Maintaining a Planning Calendar for the months leading up to the conference to keep the Board, Regional Directors and special participants on a fairly tight schedule to prepare presentations for the conference.
Providing tech support on Zoom for 3 board meetings including a practice session.
Communicating with presenters around the world on their written presentations as well as their oral presentations during the conference. The presenters included people with excellent computer skills and people with few computers skills. It included people who spoke English as their native language and people who spoke English as a second language.
Preparing a 108 page online publication for the attendees with all of the reports, graphs, PowerPoints and information.
Promoting the conference with email marketing.
Preparing the PowerPoint to act as the guide during the conference.
o Included different types of information: text, graphs, graphics, video.
o Included 10+ presenters.
o Was timed to meet the 90 minute time frame. Phew, what a task this was since the meeting circled the globe and presenters have such varied skills!

May 19, 2023 By yclmanager5

Portfolio-Cornerstone Cabinet Company

May 16, 2023 By yclmanager5

Administrator for an International Conference

YCL was responsible for:

Maintaining a Planning Calendar for the months leading up to the conference to keep the Board, Regional Directors and special participants on a fairly tight schedule to prepare presentations for the conference.
Providing tech support on Zoom for 3 board meetings including a practice session.
Communicating with presenters around the world on their written presentations as well as their oral presentations during the conference. The presenters included people with excellent computer skills and people with few computer skills. It included people who spoke English as their native language and people who spoke English as a second language.
Preparing a 108 page online publication for the attendees with all of the reports, graphs, PowerPoints and information.
Promoting the conference with email marketing.
Preparing the PowerPoint to act as the guide during the conference.
- Included different types of information: text, graphs, graphics, video.
- Included 10+ presenters.
- Was timed to meet the 90 minute time frame. Phew, what a task this was since the meeting circled the globe and presenters have such varied skills!

The day of the conference (which began at 4 am AZ time!), YCL was tech support.

We used 3 computers!
We coordinated the PowerPoint with the speakers. Some of whom had weak and inconsistent Internet connections. The President leading the conference was hit by a major snow storm the day before the conference and had very limited power the day of the conference.
We ran the Zoom meeting.
We ran the timer for the presenters.
We did 4 different polls.

Conference Wrap Up

YCL provided final documents to the board.
YCL did a debriefing to look for improvements for the next conference.

All in all, it was a fascinating experience. It was our first international job. It was a project with many moving parts and pieces. It was a project using new technologies.

Great fun! The best part of Your Computer Lady for me is meeting new people and learning about new industries. This job included all of that in spades!